Peak summer. Your phone is ringing off the hook. You're on a roof replacing a condenser. Essie answers every call, books the service calls, and texts customers a confirmation. You don't lose a single job.
It's July, the AC died, and the homeowner has kids. Essie gets the address, unit type, and flags it urgent. You get a text before you finish your current job.
Customer wants their fall furnace tune-up. Essie books it on your calendar and sends them a text confirmation.
Homeowner's 20-year-old system finally died. Essie collects the details — square footage, ductwork, budget — so you can prepare the quote.
Unlimited calls. Essie never gets overwhelmed, never puts anyone on hold, never loses her cool when it's 103 and everyone's calling at once.
Essie knows the difference between a heat pump and a furnace, split systems and package units, R-22 and R-410A. She speaks your customers' language.
Yes. Essie can book recurring maintenance appointments and send reminders.
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