You're under a house fixing a slab leak. The phone rings. Then it rings again. By the time you crawl out, they've already called someone else. Essie answers every call, books the job, and texts you a summary.
Burst pipe at midnight? Essie answers, gets the address, and flags it as urgent. You wake up to a text with everything you need.
Homeowner wants a water heater quote. Essie collects the details — tank or tankless, gas or electric, address — and books the estimate.
Regular customer needs their annual drain cleaning. Essie checks your calendar and books it. They get a text confirmation.
Yes. Essie flags emergencies as urgent and sends you an immediate text with the caller's address and problem description.
Essie understands common plumbing terms — slab leak, main line, water heater, garbage disposal, sump pump — and uses them naturally with callers.
That's the whole point. Essie handles everything and texts you a summary. Check it when you're ready.
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